VELIM • Important Information
Terms & Conditions
These terms help keep the VELIM experience clear, safe and fair for everyone.
Agreement
Welcome to VELIM
By accessing or using the VELIM website, you agree to comply with these Terms & Conditions.
Website Use
Use VELIM for personal and lawful purposes.
Products
Product information may change or be corrected.
Custom Orders
Customers are responsible for accurate measurements.
Our Content
VELIM brand and creative assets are protected.
VELIM Terms
Website Usage
The VELIM website is provided for personal and lawful use.
Lawful Use
Customers may use the website only for lawful purposes.
Responsible Use
Customers must not misuse the website or interfere with its functionality.
Unauthorized Access
Attempts to gain unauthorized access to the website or its systems are not permitted.
Website Functionality
Users must not interfere with or attempt to disrupt normal website functionality.
VELIM Terms
Product Information
VELIM aims to provide accurate product descriptions, photographs, colours, measurements and pricing.
Product Details
We aim to present product descriptions, photographs, colours, measurements and other product information accurately.
Colour & Appearance
Slight differences may occur due to screen settings, lighting, photography and fabric characteristics.
Handmade Characteristics
Where applicable, handmade production may result in small variations between products.
Information Updates
Product information may be corrected or updated when necessary.
VELIM Terms
Pricing & Availability
Prices and product availability may change without prior notice.
Prices
Product prices may change without prior notice.
Availability
Product availability may change without prior notice.
Promotions
Offers and promotional information may be updated when necessary.
Errors
VELIM reserves the right to correct pricing or product information errors.
VELIM Terms
Customer Responsibilities
Customers are responsible for providing accurate information when purchasing or customizing products.
Accurate Measurements
Customers are responsible for providing accurate measurements for products that require customization.
Customization Information
Customers are responsible for providing accurate customization information and requirements.
Review Before Ordering
Customers should carefully review product, measurement and customization details before placing an order.
Fitting Responsibility
VELIM cannot be held responsible for fitting issues caused by incorrect measurements supplied by the customer.
VELIM Terms
Intellectual Property
VELIM's creative and brand assets are protected.
Created by VELIM.
All VELIM logos, brand names, photographs, graphics, designs, product concepts, website content and other intellectual property belong to VELIM or are used with permission.
Content may not be copied or commercially used without prior written permission.
VELIM Terms
Pet Safety
VELIM products are designed for pets and should be used responsibly and under appropriate supervision.
Designed for Pets. Used with Care.
VELIM products are intended for pets and should be used responsibly and under appropriate supervision.
Choose an appropriate product and size.
Use products responsibly.
Supervise pets while using products.
Follow applicable product instructions.
VELIM Terms
Related Policies
These Terms & Conditions should be read together with the other policies published on the VELIM website.
Privacy Policy
Learn how VELIM handles customer information.
Shipping Policy
Information about processing, delivery and shipping charges.
Return & Refund
Review applicable return and refund conditions.
Cancellation Policy
Understand when an order may be cancelled.
Size Guide
Measure your pet before selecting a size.
Care Guide
Learn how to care for your VELIM pieces.
VELIM Terms
Updates to These Terms
VELIM may update these Terms & Conditions when necessary.
Stay Updated
VELIM may update these Terms & Conditions when necessary. Customers are encouraged to review this page periodically for the latest version.
Questions About Our Terms?
We're Here to Help.
If you have any questions regarding these Terms & Conditions, please contact VELIM.
Contact VELIMLegal Review Before Publication
These Terms & Conditions are based on the approved VELIM website copy. The final page should be legally reviewed before publication, as requested in the VELIM website copy master.
For the Pet Who Owns the Look.