VELIM • Your Privacy Matters
Privacy Policy
VELIM respects your privacy and is committed to protecting the information you provide while using our website.
Your Privacy Matters
VELIM respects your privacy and is committed to protecting the information you provide while using our website.
Your Information
Information needed to support your VELIM experience.
Pet Information
Measurements and details provided for customization.
Your Orders
Information required to process and fulfil orders.
Protection
Reasonable measures are taken to protect information.
VELIM Privacy
Information We Collect
We may collect information that helps us process orders, provide customer support and improve your experience with VELIM.
Personal Information
Your name, email address, phone number, billing address, shipping address and communication preferences.
Pet Information
Pet measurements and related information submitted for customization or personalized products.
Order & Transaction Information
Details relating to products ordered, order history and transaction-related information.
Website Usage Information
Information about how you interact with and use the VELIM website.
VELIM Privacy
How We Use Your Information
Information collected by VELIM may be used for the following purposes:
Process and fulfil orders.
Deliver products to you.
Provide customer support.
Process custom orders.
Communicate order updates.
Improve our products and services.
Prevent unauthorized activity.
Comply with applicable legal requirements.
Send permitted marketing communications.
VELIM Privacy
Payment Information
Payments made through the VELIM website may be processed through third-party payment service providers.
VELIM does not intentionally store complete card or banking credentials on its own servers unless specifically required and lawfully permitted.
VELIM Privacy
Cookies & Similar Technologies
Our website may use cookies and similar technologies to support website functionality and improve your experience.
Functionality
Support website features and functionality.
Analytics
Understand website usage and improve our services.
Marketing
Support permitted marketing activities where applicable.
VELIM Privacy
Third-Party Services
Third-party providers may process information as necessary to provide certain website and business services.
Payment services
Shipping services
Hosting services
Analytics services
Marketing services
Communication services
VELIM Privacy
Data Security
VELIM takes reasonable measures to protect customer information.
Reasonable Protection
VELIM takes reasonable measures to protect customer information from unauthorized access and misuse.
Security Limitation
No internet transmission or electronic storage system can be guaranteed to be completely secure.
VELIM Privacy
Data Retention
Information may be retained for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support and legal requirements.
VELIM may retain relevant information where reasonably required to fulfil legitimate business or legal obligations.
VELIM Privacy
Your Privacy
Questions regarding privacy or the information you have provided can be directed to VELIM.
We Respect Your Privacy
If you have questions about your personal information or this Privacy Policy, please contact VELIM.
VELIM Privacy
Children's Privacy
VELIM's website is intended to be used responsibly and in accordance with applicable laws.
VELIM does not knowingly seek to collect personal information from children in violation of applicable privacy laws.
VELIM Privacy
Updates to This Privacy Policy
VELIM may update this Privacy Policy when necessary.
Any updates will be reflected on this page. We recommend reviewing this policy periodically for the latest information.
Privacy Questions
We're Here to Help.
For privacy-related questions, please contact VELIM using the email address below.
contact@velim.shopFinal Website Configuration
This Privacy Policy should be finalized according to the actual payment gateway, analytics tools, Meta Pixel, Google Analytics, email marketing services, WordPress/WooCommerce plugins and other third-party services actually installed on the website.
For the Pet Who Owns the Look.